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1. How do I place orders?
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1).Click the link which you are interested.
2).After you pick one product you need to add it to your cart(you can select many kinds of product to your cart before you submit your order),then submit your order, or send the message to the mail box on our web,or just leave message on our web.
3).Offer all the information in detail ,as for your mail, full name, address. and the item NO. size ,total quantity.
4).We will connect with you ASAP.
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2. How do I pay you?
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We accept paypal,western union, wire transfer
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3. How will the products be shipped? How long until I receive my products?
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Your order will be processed within 1-2 days once receiving your payment. Shipping is done via either EMS express or china post. We will provide you with tracking number via e-mail once your products were shipped. Delivery may take from 4-7 business days by EMS and more than 2 weeks by china post.
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We accept paypal,western union, wire transfer
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4. If I need to order the items which aren't on the website, you can find them for me?
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OK, that's no problem.
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5. Do I need to pay extra for shipping cost?
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Our wholesale prices are including shipping cost. but you just order 1 or 2 items, we will ask extra shipping as the weight of items you choosed because the shipping is expensive for one package including 1-2 items
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6. What's the minimum order ? Can I order a pair /piece sample?
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Our minimum order is 2 pairs for shoes and 10pcs for shirts,Others depend on the situation .Yes,you are welcome to order a pair/piece as sample before placing order, We don't mind to start the business from minimum order even 1 pair/piece.
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7.What about reasons for exchanges and refunds?
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We do not offer refunds. We will exchange the products if for reason we've sent the wrong shoe or size.
Please refer to our Policy Section for more information. if you want to exchange the products because you don't like them, we will not accept them.
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8.Will ship to a P.O. Box, FPO/APO ?
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No, we do not ship to FPO/APO and P.O Box addresses. No Exceptions! Why? Because there have been too many situations in the past where the shipper/carrier could not find the address. It's troublesome for both the buyer and the seller. If you only have a P.O. Box , FPO/APO or military address, please kindly supply us with a friend's or relative's home address.
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